Differentiation, difference and ecommerce success (Guide to Small Business Ecommerce Strategy)
Differentiation is a Good Thing and very necessary. Just don't confuse it with being so different you can't learn from others.
Small Business Ecommerce Link Digest – March 14, 2008
This week's list of link love focuses on customer acquisition, small business success stories and, um, Eliot Spitzer. Sorry.
Top Content for February
Readers showed interest this month in small business web hosting, e-commerce strategy, book reviews and, well, me.
Measuring customer satisfaction: the Avinash Kaushik interview
Web analytics don't measure customer satisfaction. Until now. Avinash Kaushik on 4Q and measuring customer satisfaction.
The 7 keys to successful web metrics (Guide to Small Business Ecommerce Strategy)
Do you use web metrics to track your business or only to track your website? These tips will help you do both.