How your customers use their mobile phone
Useful data from Opera on how their customers browse the mobile web and what it means to you.
Why "best practices" aren't always best for you (Guide to Small Business Ecommerce Strategy)
If you're only learning from best practices, you're missing half the story. The important half. Here's the rest.
What do your customers want? (Small Business Ecommerce Link Digest – July 18, 2008)
Great thoughts around the web this week on how to learn from your customers and find out what they want.
The one question that stops your customers from buying online
Is there just one question that stops customers in their tracks? You betcha. Here's what it is.
The Back of the Napkin (Book Review of the Week-ish)
Dan Roam offers up - in pictures, no less - a terrific formula for presenting your ideas.