What A/B testing, P.F. Chang's, a really good CEO and the hare have in common
Getting better isn't a one-time event. Here's why you must work to continuously improve
AdAge calls Twitter "…a killer app for local business." Now do you believe me?
Lots of good news on the Twitter front today. Here's the scoop on why you should care.
The rules of social media for business (Small Business E-commerce Link Digest – May 15, 2009)
This week's links look at social marketing, warts and all.
It's not "can we." It's "how can we."
Tough times don't last. Tough people do. Remember?
When should you ignore your metrics?
Why metrics are sometimes like a bikini. And what you should do about it.