4 Big Trends Shaping Your Business Next Year (Thinks Out Loud Episode 310)
As we start the slide into the end of the year, it's important to think about the trends that will shape your business next year. And, looking at the data,…
Welcome to Your Digital Future – Ready or Not (Thinks Out Loud Episode 309)
Last week's show looked at why digital will drive the next decade of business growth. So welcome to your digital future... whether you're ready or not. New research shows that…
Digital Will Drive The Next Decade of Business Growth (Thinks Out Loud Episode 308)
All kinds of big news in the past week, Big Thinkers. The tech giants all posted huge earnings. Then we got news about a vaccine for COVID-19. Does a vaccine…
The Rebirth of Trusted Gatekeepers (Thinks Out Loud Episode 307)
People don't just want great content; they want content they can trust. That desire, that need, creates an opportunity for folks who curate and cultivate great content as part of…
How Digital Helps You Answer Your Guest Questions Post-COVID
In a column for Hotel News Now at the start of the COVID-19 pandemic, I talked about how you can use digital to do the heavy lifting for your property.…