I've long said that "Content is King; Customer Experience is Queen; and Data is the Crown Jewels." But a number of people I respect take different approaches, suggesting that "user…
It's time for a (semi) bold prediction: Amazon is going to launch its very own consumer-facing general search engine. Yes, they've got search on Amazon.com. Yes, they've got Alexa. But…
The single biggest challenge facing many organizations at the moment is how to find talent and how to build a digital team. There's massive demand across marketing and technology for…
Given the recent earnings news from the AGFAM and what those mean for your business, it seemed like a good time to revisit a classic Thinks Out Loud episode, "Are…
Digital touches so many parts of your business and your life that it's reasonable to ask "What does 'digital' even mean right now? How does it affect my business? And…
