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What's the value of Web 2.0 to e-commerce? Maybe not as much as we think

I haven’t seen many folks pick up this Clickz story about e-commerce and Web 2.0, but it’s genius. Blogging and tagging aren’t as important as blocking and tackling when it comes to serving your customers. While the article is far less supportive of new technologies than is appropriate, you’ve got to get the right strategy and the right objectives in place before worrying about the tech side.

Launching a new e-commerce initiative? Then check out Read/Write Web’s advice for startups first.

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Tim Peter is the founder and president of Tim Peter & Associates. You can learn more about our company's strategy and digital marketing consulting services here or about Tim here.

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