In the Age of AI, Brand Isn’t Everything. It’s the Only Thing (Episode 472)
I’m generally bullish on AI and its potential benefits for customers and brands. What I’m less bullish about are all the folks essentially telling you that AI will make you…
Do Guests Search for Travel in Maps? Why They Will Now
Alex Kremer on Tnooz highlighted the addition of flight prices to Google Maps earlier this week. To put it mildly, it's a really big deal. A game-changer. For reals. I…
4 Reasons Why Google Metasearch in Maps Matters (Travel Tuesday)
Google adds metasearch to Maps. Here's why that matters.