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Three professionals collaborating to illustrate the idea that AI won't save a bad strategy
AI Won’t Save a Bad Strategy No Matter How Good it Gets (Digital Reset Foundations Episode 510)
Artificial Intelligence (AI), Digital Reset, Marketing, Podcast, Strategy

AI Won’t Save a Bad Strategy No Matter How Good it Gets (Digital Reset Foundations Episode 510)

AI has gotten dramatically better. Faster, cheaper, more capable. ChatGPT, Claude, Gemini, all of them have improved significantly. It’s amazing how far we’ve come... and how fast. What hasn’t changed?…

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Young woman browsing website on phone to illustrate the idea that your customer already made up their mind before visiting your site
Your Customer Already Made Up Their Mind Before They Got to Your Website (Digital Reset Episode 506)
Artificial Intelligence (AI), Digital Reset, E-commerce, Marketing, Podcast, Strategy

Your Customer Already Made Up Their Mind Before They Got to Your Website (Digital Reset Episode 506)

Most marketing leaders are optimizing for AI recommendations. That's the wrong problem to solve first. The more urgent question, the one hiding inside the data, is what happens after the…

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Photo of soccer ball hitting back of net to illustrate the idea that AI winners didn't pivot, they prepared.
The AI Winners Didn’t Pivot. They Prepared — Digital Reset Foundations (Episode 501)
Artificial Intelligence (AI), Marketing, Podcast, Strategy

The AI Winners Didn’t Pivot. They Prepared — Digital Reset Foundations (Episode 501)

The brands winning in AI right now didn't pivot when AI arrived. They didn't need to. Everything they'd built over years — direct customer relationships, earned reviews, credible content, clear…

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Man on phone working on laptop to illustrate the idea of who owns your customer
Who Really Owns Your Customer? — Part 2 of 3 (Digital Reset Episode 499)
Artificial Intelligence (AI), Digital Reset, Podcast, Search, Strategy

Who Really Owns Your Customer? — Part 2 of 3 (Digital Reset Episode 499)

If asked, “Who really owns your customer?” most marketing leaders would answer the instantly: "We do." But ownership isn't a feeling. It's a real, powerful, measurable outcome. For most businesses…

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Screenshot of Google stock price to illustrate that Google search hit an all-time high.
Google Search Hit an All-Time High… And It’s Costing You (Digital Reset Episode 495)
Artificial Intelligence (AI), Digital Reset, E-commerce, Podcast, Strategy

Google Search Hit an All-Time High… And It’s Costing You (Digital Reset Episode 495)

Pundits spent the last year-plus predicting that AI would kill Big Tech. Big Tech's Q1 2026 earnings suggest they might have missed that meeting. Google's search queries hit an all-time…

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