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Woman checking into a hotel to illustrate the idea that Google built an AI hotel booking engine and independent hotels weren't invited.
Google Just Built an AI Hotel Booking Engine. Independent Hotels Weren’t Invited. (Digital Reset Episode 508)
Artificial Intelligence (AI), Hotel Marketing, Marketing, Podcast, Strategy

Google Just Built an AI Hotel Booking Engine. Independent Hotels Weren’t Invited. (Digital Reset Episode 508)

Zero. That's how many independent hotels Google invited to join its new hotel booking engine in AI Mode. Independent hotels account for 40% of global hotel supply and 30% of…

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Screenshot of Big Tech's current stock prices to illustrate why Google won't win by selling AI. And neither will anyone else.
Google Won’t Win By Selling AI. Neither Will Anyone Else. (Digital Reset Episode 507)
Artificial Intelligence (AI), Digital Reset, E-commerce, Marketing, Podcast, Strategy

Google Won’t Win By Selling AI. Neither Will Anyone Else. (Digital Reset Episode 507)

Nobody made much money selling "the internet." The biggest network companies, WorldCom and Global Crossing, built the plumbing and assumed they'd extract a toll from everyone building on top of…

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Photo of man writing in notebook to illustrate the idea that the brands AI recommends give customers something generic content never could
The Brands AI Recommends Give Customers Something Generic Content Never Could – Digital Reset Foundations (Episode 505)
Artificial Intelligence (AI), Digital Reset, E-commerce, Marketing, Podcast, Strategy

The Brands AI Recommends Give Customers Something Generic Content Never Could – Digital Reset Foundations (Episode 505)

The cost of producing a 1,500-word article has collapsed to somewhere near zero. That's the supply shock, one my friend Mark Schaefer has talked about for years as “content shock.”…

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Screenshot of Google search that did Google kill blogging
Google Didn’t Kill Blogging. It Killed Borrowed Brand Equity. (Digital Reset Episode 502)
Artificial Intelligence (AI), Blogging, content marketing, Podcast, Search, Strategy

Google Didn’t Kill Blogging. It Killed Borrowed Brand Equity. (Digital Reset Episode 502)

Google killed 79 out of 100 blogs. The median site lost 85% of its search traffic between 2022 and 2026. Not the worst blog in the study. The middle. Half…

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Man on phone working on laptop to illustrate the idea of who owns your customer
Who Really Owns Your Customer? — Part 2 of 3 (Digital Reset Episode 499)
Artificial Intelligence (AI), Digital Reset, Podcast, Search, Strategy

Who Really Owns Your Customer? — Part 2 of 3 (Digital Reset Episode 499)

If asked, “Who really owns your customer?” most marketing leaders would answer the instantly: "We do." But ownership isn't a feeling. It's a real, powerful, measurable outcome. For most businesses…

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