Keynote Address
13th Annual Customer Experience Conference
New York Marriott Downtown 85 West Street, New York, NY, United StatesJoin me and other advanced practitioners in customer experience at The Conference Board’s 13th Annual Customer Experience Conference, taking place at the Marriott Downtown in New York, NY on May 4-5. I'll be chairing the event and providing opening and closing remarks each day, as well hosting some sessions throughout. The conference will focus on…
Rainmaker Optimize 2019: Distribution Strategy Directions: The Key Trends Shaping Distribution in 2019 – and Beyond
Pasea Hotel & Spa 21080 Pacific Coast Highway, Huntington Beach, CA, United StatesHotel distribution continues to evolve. But what are the key trends that drive your hotel's distribution strategy? In this enlightening and entertaining discussion, Tim Peter will highlight the trends shaping our industry today. And help you formulate a plan that will make your distribution strategy deliver for your hotel.
Digital Marketing Directions 2020: The Key Trends Driving Your Hotel Marketing Next Year
Client Site – BostonYour customers spend their lives immersed in the social, mobile web, constantly connected but also all too often bombarded by a broad mix of messages, promotions, packages, and prices everywhere they look. OTA's, metasearch, and direct channels compete to drive bookings and brand awareness, but is it possible that they're only serving to confuse your…